Shipping & payment
Our national shipping service providers are usually DHL or Deutsche Post. Internationally we use UPS or other shipping companies. The shipping costs we calculate depend on the zone classification and shipping weight. We do not charge any additional handling or packaging costs.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay Now (Sofort direct banking): Your account will be debited directly after placement of your order.
- Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.